Privacy Policy

At CNSNAP SBS, accessible from https://cnsnap.sbs, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP SBS and how we use it.

Information We Collect

When you use our reverse purchasing services, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and shipping address.
  • Order Details: Product links from Chinese domestic platforms, specifications, and quantities.
  • Payment Information: While we use secure third-party payment processors, we may keep records of transaction IDs and payment status.
  • Communication Data: Records of your correspondence with our team, including emails and messages regarding sourcing and quality inspection.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our sourcing and purchasing services.
  • Process your orders on Chinese domestic platforms on your behalf.
  • Conduct rigorous Quality Inspection (QC) and send you verification photos or videos.
  • Facilitate international shipping and package consolidation to your destination.
  • Communicate with you regarding order updates, logistics, and technical support.
  • Prevent fraud and ensure the security of our transactions.

Log Files

CNSNAP SBS follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Like any other website, CNSNAP SBS uses cookies. These cookies are used to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and/or other information.

Third-Party Privacy Policies

CNSNAP SBS Privacy Policy does not apply to other advertisers, domestic Chinese shopping platforms, or external shipping carriers. We advise you to consult the respective Privacy Policies of these third-party services for more detailed information. This includes our logistics partners and payment gateways used to complete your global transactions.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.

Security of Your Data

We prioritize the security of your data. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, please remember that no method of transmission over the internet is 100% secure.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Senior Sourcing Manager: Jacy Hong

Website: https://cnsnap.sbs

Email: [email protected]